The management buyout was done with a 10-year vision to expand the company by increasing the products represented, the segments served and the territories where we trade. In 2000, Doug Bullington (then President) and Kevin Tromer (then a Vice President) were presented by JLT the opportunity to execute a management buyout of MacNeill, and they did so via a purpose built holding company they formed called Focus Holdings (now known as Team Focus Insurance Group). Over the past 20 years we have helped in the formation of more than 12 insurance carriers. Further expansion came in the formation and servicing of several Florida Homeowners Companies. Secondly, beyond rebuilding the general agency they focused on expanding market opportunities by becoming a service provider to the Florida Residential Property and Casualty Joint Underwriting Association (today known as Citizens) and by geographically spreading out to offer products and services throughout the State. First and foremost they made sure all policyholders’ claims were appropriately serviced and paid. Yet under the steady hands of Tom Rogan and Doug Bullington, the company persevered and paved new ground. Hurricane Andrew rolled through South Florida leaving a path of destruction in its wake, and MacNeill was close to being a casualty, seeing several of the markets we represented go out of business and most others leave the State as fast as they could.
In 1989, simultaneous with Malcolm MacNeill’s retirement, the business was sold to Jardine Insurance Brokers, a UK based broker now known as JLT.
The second expansion came in the form of the formation of a reinsurance company for the agency to take a part of the risks underwritten by the agency. This transportation carrier was the first of more than 15 carriers we have helped start up over the past 30 years. The first was working with a group of investors to form an insurance company. The business expanded again in the late 80s in several ways. I think, had they not told me that I had to go back to the office, I would probably still be there.2nd ever participate in the National Flood Insurance “Write-Your-Own” Program, this was the beginning of what we now call our Program Management Segment. The most enjoyable part was that I worked from home, I saved a lot of money on gas and food as it is a good distance from home. However the standards seem to change about every other day and the number of policies could not below a certain number which could be very difficult to maintain with the ever changing standards which was the hardest part of the job. The job itself is a very detailed oriented as you had to follow the standard set. The overall culture from what little was available as it was online was alright I guess, I met a few cool people. The management that was over my team seemed biased at times. I also learned how I'm able to take that knowledge and use it to build on my agent experience. I learned what underwriting a home owner insurance policy is and how it fits into the insurance business. This position would normally be in office but due to the pandemic it temporarily transitioned to a work from home, which was a good thing that I prefer.
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